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Computer reboots; WinXP reports recovering from a serious...

 
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lavkian
Junior Member


Joined: 18 Oct 2004
Last Visit: 16 Oct 2006
Posts: 21

PostPosted: Wed Dec 01, 2004 6:17 am    Post subject: Computer reboots; WinXP reports recovering from a serious... Reply with quote

My computer spontaneously reboots itself almost once a day, starting about a week ago. There's no warning and I can find no cause; I have run a full scan with a very recently updated AdAware and McAfee VS software, but nothing has solved the problem.

I'm running a 1.3 GHz Compaq OEM Computer with Windows XP Home installed, SP Pack 1, with 512 MB SDRAM, onboard Intel video and onboard sound, with a 40 GB harddrive.

My HJT log is as follows:

Logfile of HijackThis v1.98.2
Scan saved at 6:16:46 AM, on 12/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\carpserv.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\progra~1\valve\steam\steam.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NETGEAR\WG121 Configuration Utility\wlancfg8.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Winamp Remote\Winamp Remote.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jake.STUDENT-06OPSX6\Desktop\stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKCU\..\Run: [Steam] "c:\progra~1\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud4.sports.sc5.yahoo.com/java/y/nflgcst1010_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094025275531
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab

You folks have thankfully helped me solve one problem once before, and hopefully you can help me with this one. Thanks much.
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TeMerc
Warrior Obsessed


Joined: 12 Feb 2004
Last Visit: 23 Jan 2014
Posts: 4953
Location: Phx. AZ.

PostPosted: Wed Dec 01, 2004 11:34 pm    Post subject: Reply with quote

Hi and welcome.

I can see no apparant malweare on your system, my guess is that your restarts are of a different nature. That being said, I'm going to move this thread over to 'General Software Discussions'.

Maybe with some more info, you can find someone there who can help you.

Click on the two links below in my sig titled: Malware Countermeasures I Use\Tutorials For Them
for the apps we recommend to keep your PC secure as possible. All are free, and have no conflicts with any other apps, and are time tested to be some of the leading apps in the security feild.

Keep track of updates for ALL your security needs here:
Calendar of Updates

Happy surfing!! Very Happy
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ranchhand
Newbie


Joined: 02 Dec 2004
Last Visit: 01 Apr 2005
Posts: 1

PostPosted: Thu Dec 02, 2004 12:50 pm    Post subject: random reboot Reply with quote

The usual suspects for random reboot:

>memory has developed a few bad addresses. Especially if it seems to do it more when under heavy load, as in video games. Swap out your memory stick with one you know is good and see if the problem stops.

>Dodgy power supply. If one of the rails is flickering voltages that will do it. Get yourself a power supply tester. Newegg.com has a Powmax for $14. In a few seconds you will have your answer.

>Overheating. This is one of the most common reasons for this problem suddenly appearing. Check inside your case for heavy dust buildup, especially clogging the CPU heatsink or vents. Make sure all your system fans are working, AND working up to RPMs. If you hear a fan "buzzing" or vibrating, I guarantee it's RPMs have fallen. That translates into less air-flow. If no joy, you may have to dismount your CPU from the heatsink, clean it up with a little paint thinner, and reinstall it with new thermal grease.

>Finally, try to remember when this started. Did you, at that time, install any new drivers or programs? Sometimes Video Card driver or Soundcard driver conflicts can cause freezing and rebooting. Especially if you installed a new, hi-demand game and have not updated your video card drivers. Make sure you are running Direct-X 9 at least.
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lavkian
Junior Member


Joined: 18 Oct 2004
Last Visit: 16 Oct 2006
Posts: 21

PostPosted: Thu Dec 02, 2004 6:54 pm    Post subject: Reply with quote

I don't have any alternate memory sticks to switch to. It doesn't differ between loads, though.

I doubt it's the power supply, and I'm too broke at the moment to get a tester.

This may be it. There's quite a bit of dust in the back, I'll check the insides in a moment.

The last major change I can think of was updating my virus definitions for McAfee about two weeks ago (and again just before I originally made this thread).

I don't know if you can help me with it here, but I'm also having problems with my new SanDisk Audio Player, it won't recognize the player for more than a few seconds after I initially plug it in. I think this is a USB2.0 device in a USB1.0 slot, but my router has the same "issue" and works just fine.

I'm not able to find any FAQ documentation on the player's site...
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wawadave
Warrior Obsessed


Joined: 25 Jan 2004
Last Visit: 24 Jul 2009
Posts: 3448
Location: Illegitimus non carborundum

PostPosted: Thu Dec 02, 2004 8:02 pm    Post subject: Reply with quote

memtest86
http://www.memtest86.com/
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