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Asus Republic Of Gamers Laptop

 
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marquiess
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Joined: 08 Sep 2012
Last Visit: 13 Jan 2017
Posts: 14
Location: Billings MT USA

PostPosted: Tue Jan 10, 2017 4:17 pm    Post subject: Asus Republic Of Gamers Laptop Reply with quote

Hi, my son has the above mentioned laptop that sometimes runs slow and has a continual pop-up and virus problem and sometimes won't start at all. He bought this computer used from a college kid and it has loads of unknown software and who knows what on it. We would like advice as to which software is trash, get rid of the viruses for good and just a general clean up. I try my best to clean it up with Hitmanpro, CCleaner and Malwarebyes but this is beyond me.
Appreciate any help I can get. Thanks, Mark
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random/random
Expert Developer


Joined: 23 Dec 2005
Last Visit: 29 Apr 2017
Posts: 1076

PostPosted: Thu Jan 12, 2017 10:23 am    Post subject: Reply with quote

You've no idea what's been done to this laptop in the past, and no idea what malware might previously have been removed.

It's entirely possible that there might have been Remote Access Trojans installed. See http://www.malwareremoval.com/forum/viewtopic.php?p=613793#p613793 for further reading.

Even if that's not the case, a reformat is still likely to give you a speed boost, and wipe away any accumulated software problems.
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Cypher
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Joined: 05 Jul 2009
Last Visit: 29 Apr 2017
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PostPosted: Fri Jan 20, 2017 6:24 am    Post subject: Reply with quote

Quote:
As a reformat is your best option, this topic is now closed.

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