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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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 Posted: Fri Dec 11, 2009 6:51 pm Post subject: HELP! System Repair Engineer Mistake |
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My system was slowing down, so I tried cleaning out some things with the System Repair Engineer and must have deleted something I was not supposed to..
Now, I can not read any email from AOL, hotmail, and get error messages when I try to log into differnet account I have online such as Facebook.
What did I do???
I NEED HELP !!! |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Fri Dec 11, 2009 7:03 pm Post subject: |
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| I'm not sure if I posted this in the right place - please move if not correct. |
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suzi
Site Admin
Joined: 27 Jul 2003
Last Visit: 24 May 2013
Posts: 10271
Location: sunny California
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| Posted: Fri Dec 11, 2009 7:38 pm Post subject: |
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Does System Repair Engineer have a back up feature?
_________________
Former Microsoft MVP 2005-2009, Consumer Security
Please do not PM or Email me for personal support. Post in the Forums instead and we will all learn.  |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Sat Dec 12, 2009 5:40 am Post subject: |
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| suzi wrote: |
| Does System Repair Engineer have a back up feature? |
I'm not sure - SREngLdr.exe is what I used. It was put on and used by DAKEYRAS on this forum when I was having computer problems before. I was trying to use it myself to clear out unnecessary junk, and I'm only guessing that I took out something I should not have.
I can still get online, and I can log into Hotmail, AOL, Webtrader, Facebook (basically everything online I have to log into). But once logged in, I can not open anything (messages, etc.) - it just sits saying it is "loading". The issue the the same on all on them.
What could even cause that? |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Sat Dec 12, 2009 7:15 am Post subject: |
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Does this log help any? Do you see anything missing that should be there. I just tried loading our local weather at 4029tv.com and it did the same thing.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:11 AM, on 12/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
--
End of file - 2494 bytes |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Sun Dec 13, 2009 1:27 pm Post subject: |
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| Anyone? Please help....... |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Sun Dec 13, 2009 3:22 pm Post subject: |
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| Ebay works? I was googling and could it be that I wiped out outlook express - that seems to be something needed for emailing from what I read? |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Sun Dec 13, 2009 5:15 pm Post subject: |
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I don't know if this helps, but I got this message when trying to watch Netflix online........is anyone on this forum?
"The Netflix Movie Viewer requires ActiveX to be enabled. Please verify in your Internet Explorer security settings that ActiveX is enabled, then reload this page to try again.
You may need to disable firewall or anti-virus software to enable ActiveX." |
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MysteryFCM
Malware Expert
Joined: 28 Aug 2004
Last Visit: 01 Mar 2013
Posts: 841
Location: Tyne & Wear, UK
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| Posted: Thu Dec 17, 2009 11:38 am Post subject: |
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Whilst in Internet Explorer;
Tool > Internet Options > Security (tab)
Click the "Reset all zones to default levels" button
Then do the same on the Advanced tab, click Apply > OK, then re-start IE.
Once re-started, pop those that require ActiveX, into the trusted zone (DO NOT lower the levels on ANY of the zones unless you are experienced enough to know the risks and how to handle them if you do get in trouble)
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Steven Burn
I.T. Mate / hpHosts
it-mate.co.uk / hosts-file.net |
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jason586
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Joined: 07 Sep 2009
Last Visit: 12 Jan 2012
Posts: 73
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| Posted: Fri Dec 18, 2009 1:44 pm Post subject: |
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Will try and report back.
| MysteryFCM wrote: |
Whilst in Internet Explorer;
Tool > Internet Options > Security (tab)
Click the "Reset all zones to default levels" button
Then do the same on the Advanced tab, click Apply > OK, then re-start IE.
Once re-started, pop those that require ActiveX, into the trusted zone (DO NOT lower the levels on ANY of the zones unless you are experienced enough to know the risks and how to handle them if you do get in trouble) |
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