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Spyware Warrior
Help with Spyware, Hijacking & Other Internet Nuisances
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jjkissers2002
Junior Member
Joined: 07 May 2004
Last Visit: 09 Feb 2009
Posts: 22
Location: Virginia
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 Posted: Wed Jan 09, 2008 4:33 pm Post subject: Popup Problem!!! |
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Oh my GOD. I'm going insaine w/ popups!!!!!!!
please help...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:27:14 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\walg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\HJT\HijackThis.exe
C:\WINDOWS\out.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] "C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Profiler] "C:\Program Files\Saitek\Software\Profiler.exe"
O4 - HKLM\..\Run: [SaiSmart] "C:\Program Files\Saitek\Software\SaiSmart.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] "C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe"
O4 - HKLM\..\Run: [LVCOMS] "C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE"
O4 - HKLM\..\Run: [LogitechGalleryRepair] "C:\Program Files\Logitech\ImageStudio\ISStart.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MimBoot] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: Battle Phlinx by pogo - http://game1.pogo.com/applet-6.4.1.46/battlephlinx/battlephlinx-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.3.4.49/blackjack/blackjack-ob-assets.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.com/applet-6.3.0.46/canasta/canasta-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.com/applet-6.4.2.30/greenback/greenback-ob-assets.cab
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.3.4.49/penguins/penguins-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.4.0.34/flinger/flinger-ob-assets.cab
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.4.0.48/poppazoppa/poppazoppa-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.com/applet-6.3.4.49/squelchies/squelchies-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.2.25/peaks/peaks-ob-assets.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} (CPlayFirstTriJinxControl Object) - http://zone.msn.com/bingame/trix/default/TriJinx.1.0.0.67.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://aolsvc.aol.com/onlinegames/trydinerdash2/DinerDash2.1.0.0.48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1107623196750
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1144622132953
O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://aolsvc.aol.com/onlinegames/qadummy7/gamehouseplayer.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/default/mjolauncher.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://aolsvc.aol.com/onlinegames/ghtumblebugs/axhost.cab
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://us.bookmarks.yahoo.com/YbConvFav.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://aolsvc.aol.com/onlinegames/sonybewitched/main.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-mahjong-fortuna-2-deluxe/zylomplayer.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/bingame/feed/default/SproutLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://aolsvc.aol.com/onlinegames/shapo/shapo.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://aolsvc.aol.com/onlinegames/dinerdash/DinerDash.1.0.0.72.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/popinsaniquarium/popcaploader_v10.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpbasicdetection3.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: wlg - Unknown owner - C:\WINDOWS\system32\walg.exe
--
End of file - 13607 bytes
_________________
Love the Jen, and SpywareWarrior ofcourse...
Thanks to all, Especially Te Merc.
Currently Running: Adaware, Spybot S&D, Spysweaper, SpywareGaurd, SpywareBlast, IE-Spyad, NortonSytemworks 2003, Panda(onlinefreescan), Housecall(by Trend Micro-online scan), Ewido Securtiy Suite(free version). |
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bob4
SWW Masters Graduate
Joined: 30 Nov 2005
Last Visit: 16 Mar 2011
Posts: 1444
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| Posted: Thu Jan 10, 2008 4:07 am Post subject: |
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_________________________________
Welcome to the Forums.
The fixes we will use are specific to your problems and should only be used for this issue on this machine.
Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
- All hijackthis logs I ask for should be done in normal mode ( not safe mode)
- These logs should be done last after you have followed my instructions in the previous post.
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!
____________________________
Disable SpySweeper
, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable SpySweeper:
Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".
_____________________________
Open Notepad, copy and paste the following text (in bold) into the new Notepad window.
| Quote: |
sc stop wlg
sc delete wlg
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Save it to your Desktop, as type "all files", as fixservice.bat
It should now look like this icon now.
Now double click this file, won't see much happen.
A quick flash is about all.
Then you may delete the file we just made.
_____________________________
Please download the OTMoveIt by OldTimer.
- Save it to your desktop.
- Please double-click OTMoveIt.exe to run it.
- Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
C:\WINDOWS\system32\walg.exe
C:\WINDOWS\out.exe
- Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
- Click the red Moveit! button.
- Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\_OTMoveIt\MovedFiles\********_******.log
(where "********_******" is the "date_time")
________________________________
______________________________
Download and install CCleaner from here
If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.
- Set Cookie Retention.
Click on the Options block on the left, then choose Cookies.
Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
- Reset Temp File Removal for Regular Use.
Click on the Options block on the left. Select the Advanced button.
Check "Only delete files in Windows Temp folders older than 48 hours".
Now run the program and click on Run Cleaner
( Do not use the Registry function to clean anything with this program. Having anything auto clean your regisrty is risky).
AVG Anti-Spyware:
________________________________________
Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open. Do not run a scan yet.
If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
- Click the Update icon at the top and under Manual Update click the Start update button.
- The program will either update or inform you that no update was available.
- It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Reboot your computer in Safe Mode.
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
- Open up AVG anti Malware
Please set up the program as follows:
- Click the Shield icon at the top and under Resident shield is... click active. This should now change to inactive.
- Click the Update icon and untick the automatic update option.
- Click on Scanner on the toolbar.
- Click on the Settings tab.
- Under How to act? - make sure that Quarantine is selected.
- Under How to scan? - All checkboxes should be ticked.
- Under Possibly unwanted software - All checkboxes should be ticked.
- Under Reports - Select Do not automatically generate reports.
- Under What to scan? - Select Scan every file.
Close all open windows.
- Click on Scanner on the toolbar.
- Click on Complete System Scan to start the scan process.
- Let the program scan your computer.
- When the scan has finished, follow the instructions below:
- Make sure that Set all elements to: shows Quarantine
- Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
- When the program has finished, it will display the message All actions have been applied.
- Then click the Save Scan Report button.
- Click the Save Report as button.
- Save the report to your Desktop.
- Right-click the AVG Tray Icon and select Exit.
- Reboot in normal mode.
_________________________
In your next reply I would like to see:
- A new HJT log
- The report from OTMOVEIT
- The report from AVG anti malware
_________________
Graduate of Malware removal University
If this site has been of help maybe you would consider making a small donation. |
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bob4
SWW Masters Graduate
Joined: 30 Nov 2005
Last Visit: 16 Mar 2011
Posts: 1444
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Gary R
Moderator
Joined: 03 May 2005
Last Visit: 22 May 2013
Posts: 9700
Location: Yorkshire
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| Posted: Wed Jan 16, 2008 12:32 am Post subject: |
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| Quote: |
Due to lack of response this topic is now closed.
If you still need help you must open a new thread in the HijackThis logs forum, post a new log, and wait for a new helper.
If you have been helped and wish to donate to help with the costs of this volunteer site, please read Spyware Warrior Donations
Gary R |
_________________
Gary R Administrator at Malware Removal University
If you've been helped, please donate to help with the costs of this volunteer site .... Spyware Warrior Donations |
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