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Browser Hijacked by About:Blank(RESOLVED)

 
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Bryan
Newbie


Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Sat Mar 19, 2005 2:09 pm    Post subject: Browser Hijacked by About:Blank(RESOLVED) Reply with quote

My browser has been hijacked by About:Blank search engine and I cannot get rid of it. I am running Windows XP and have tried Microsoft Anti Syware, Spy Bot Search and Destroy and Counter Spy. Counter Spy seems to do the best job of fighting the browser hijack but it eventually gets taken over. I have also tried McAfee Anti Virus. Counter Spy reveals the following: Cool web search (Browser Hijacker) Possible Browser Hijack (Browser Hijacker) and CWS.NS3 (Browser Hijacker). I am attempting to delete these periodically but eventually my browser is taken over and I am diverted to About: Blank. Please help me get rid of this garbage!

Here is my Hijack This scan:

Logfile of HijackThis v1.99.1
Scan saved at 10:44:10 AM, on 3/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\SCANJET\PrecisionScanLT\hppwrsav.exe
C:\Program Files\Caere\OmniPagePro80\opware32.exe
C:\WINDOWS\system32\ntwn.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Webshots\WebshotsTray.exe
C:\WINDOWS\netop.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yqfgg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5AD28770-BDB6-B94F-6EB8-7F0CEEC41AF5} - C:\WINDOWS\system32\winhs32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [hppwrsav] C:\SCANJET\PrecisionScanLT\hppwrsav.exe
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro80\opware32.exe
O4 - HKLM\..\Run: [ntwn.exe] C:\WINDOWS\system32\ntwn.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110952351515
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
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TeMerc
Warrior Obsessed


Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Sat Mar 19, 2005 7:45 pm    Post subject: Reply with quote

Hello and welcome to Spyware Warrior forums.

With this infection its important that we know if you have rebooted, if so, we need a fresh HJT log pleae.

With each reboot, the infected files change names, thus making the fix we make off the first log, seem ineffective, as most of the file names do not appear. Once a log is posted, it is imperitive you not reboot, or switch users until instructed to do so.

Let us know, thanks.
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Bryan
Newbie


Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Sun Mar 20, 2005 11:08 am    Post subject: UPDATED HJT LOG Reply with quote

I had rebooted several times! Here is my new HJT Log!

Logfile of HijackThis v1.99.1
Scan saved at 11:05:31 AM, on 3/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\netop.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServAlert.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {19E66A49-D909-F575-BCC4-6D32ED8DD1A5} - C:\WINDOWS\system32\netom32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [sunasDtServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

Thank you!
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TeMerc
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Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Sun Mar 20, 2005 12:40 pm    Post subject: Reply with quote

OK, here we go, pay close attention, double check all steps please.

***Disable any registry monitoring apps you have please, as they will interfere with the fixes HJT makes.

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply, but also, post another HJT log please, regardless of your trouble.

Please make sure that you can view all hidden files.
Enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Please download About:Buster from here: AboutBuster4.0
Once it is downloaded extract it to c:\aboutbuster. Run it just long enough to make sure it is fully updated, then cose it. We will be using it later.

Reboot, into safe mode, this way:
Turn on the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key, and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Remote Procedure Call (RPC) Helper . Double click on the that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:
C:\WINDOWS\netop.exe

Step 3:
I now need you to delete the following files:
C:\WINDOWS\netop.exe <<<--file
C:\WINDOWS\system32\lgjpg.dll<<<--file
C:\WINDOWS\system32\netom32.dll <<<--file

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is uncheck it and try again.


Step 4:
Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

[i]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lgjpg.dll/sp.html#28129

R3 - Default URLSearchHook is missing


O2 - BHO: (no name) - {19E66A49-D909-F575-BCC4-6D32ED8DD1A5} - C:\WINDOWS\system32\netom32.dll


O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe [/]


Step 5:

In the next step we are going to remove a service that gets installed by this malware and clean up the registry.

Download cws-hsa reg file to your desktop.

1. When it has completed downloading, double-click on the cws-hsa.reg file.

2. When Windows prompts about whether or not you want to merge this information, click on the Yes button.


Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.


Step 7:


Reboot your computer back to normal mode so that we can restore see if we need to restore some deleted files:



  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button.
    (Should the link fail, just uninstall, then re-install Spybot)

  • Open IE, go to Tools>Internet Options>then click on the security tab, then click on custon label. Check the following settings:

    • Download Signed ActiveX controls-set to Prompt.
    • Download Un-Signed ActiveX controls-set to Disable.
    • Initialize and script ActiveX controls marked as unsafe-set to disable.


Step 8:

Please head over to either Trend Micro or Panda ActiveScan and do an online, free, full system scan. Be sure and have the 'Auto Clean' button checked.
Trend Micro
Panda ActiveScan

Reboot and post a last log please.
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Bryan
Newbie


Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Sun Mar 20, 2005 2:50 pm    Post subject: Step 1 freezes my computer when I Ctrl Alt Delete Reply with quote

OK, in step 1, I select Remote Procedure Call (RPC) Helper and then select startup to disabled but when I try to bring up Task Manager by pressing Ctrl Alt Delete, my computer freezes and I can't do anything but restart? Also should I log into safemode as Administrator or my usual user name? Please advise.

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 2:46:02 PM, on 3/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\netop.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\queqp.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5AD28770-BDB6-B94F-6EB8-7F0CEEC41AF5} - C:\WINDOWS\system32\winhs32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [sunasDtServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
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TeMerc
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Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Sun Mar 20, 2005 4:03 pm    Post subject: Reply with quote

OK, lets first be sure you have not rebooted since the last log.

Secondly, no need to log in as admin, just your reg acct will be fine.

You can also use HJT to stop any running processes:
click the 'Config' button, then the 'Misc. Tools. button, then select the 'Open Process manager' button, scroll down until you see:
BAD PROCESSES, then click the 'Kill process' button to kill each one, answer 'Yes' to kill the process, back out of HJT control panel, and continue with the rest of the fix.

I will be back later tonnite to write up the new fix.
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Bryan
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Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Sun Mar 20, 2005 11:56 pm    Post subject: Finished Steps 1-8 Reply with quote

In step 3, I was unable to delete the following C:\WINDOWS\netop.exe<<<--file, I got an error message and there was not an option to uncheck anything? Everything else seemed to work ok! Here is the latest HJT and the results of a Panda ActiveScan:

Logfile of HijackThis v1.99.1
Scan saved at 11:23:09 PM, on 3/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\netop.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 6 for hijackthis[1].zip\HijackThis.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 7 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {8231569C-7C20-3AC6-6800-79F89324EF28} - C:\WINDOWS\addbt32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [sunasDtServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

Panda ActiveScan:


Incident Status Location

Adware:Adware/SearchAid No disinfected Windows Registry
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Bryan Winger\Favorites\Sites about\Ab scissor.url
Adware:Adware/CWS.Aboutblank No disinfected Windows Registry
Adware:Adware/EasySearch No disinfected C:\RECYCLER\S-1-5-21-1304159531-2275428769-1073167258-1007\Dc3.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\dnitg.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\fmecs.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\hcldk.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\jgcvn.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\fsrti.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\hlxyu.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\ndeku.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\queqp.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\rbvrz.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\unnph.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\teesx.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\yqfgg.dll
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TeMerc
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Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Mon Mar 21, 2005 8:16 am    Post subject: Reply with quote

Well, it appears the fix did not take, proabaly because you had rebooted, or switched users.

Please let me know if you have rebooted since posting the last log, and I will create another fix for you, thanks.
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Bryan
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Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Mon Mar 21, 2005 7:56 pm    Post subject: No reboot since the last posting! Reply with quote

I have not rebooted since my last HJT posting!

Thanks
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PostPosted: Mon Mar 21, 2005 10:00 pm    Post subject: Reply with quote

OK, here we go, pay close attention, double check all steps please.

***Disable any registry monitoring apps you have please, as they will interfere with the fixes HJT makes.
Sunbelt CounterSpy

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply, but also, post another HJT log please, regardless of your trouble.

Please make sure that you can view all hidden files.
Enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Please download About:Buster from here: AboutBuster4.0
Once it is downloaded extract it to c:\aboutbuster. Run it just long enough to make sure it is fully updated, then cose it. We will be using it later.

Reboot, into safe mode, this way:
Turn on the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key, and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Remote Procedure Call (RPC) Helper . Double click on the that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:
C:\WINDOWS\netop.exe

Step 3:
I now need you to delete the following files:
C:\WINDOWS\netop.exe<<<--file
C:\WINDOWS\system32\unnph.dll<<<--file
C:\WINDOWS\addbt32.dll <<<--file


If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is uncheck it and try again.


Step 4:
Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

[i]

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\unnph.dll/sp.html#28129

R3 - Default URLSearchHook is missing


O2 - BHO: (no name) - {8231569C-7C20-3AC6-6800-79F89324EF28} - C:\WINDOWS\addbt32.dll


O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netop.exe [/]


Step 5:

In the next step we are going to remove a service that gets installed by this malware and clean up the registry.

Download cws-hsa reg file to your desktop.

1. When it has completed downloading, double-click on the cws-hsa.reg file.

2. When Windows prompts about whether or not you want to merge this information, click on the Yes button.


Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.


Step 7:


Reboot your computer back to normal mode so that we can restore see if we need to restore some deleted files:



  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button.
    (Should the link fail, just uninstall, then re-install Spybot)

  • Open IE, go to Tools>Internet Options>then click on the security tab, then click on custon label. Check the following settings:

    • Download Signed ActiveX controls-set to Prompt.
    • Download Un-Signed ActiveX controls-set to Disable.
    • Initialize and script ActiveX controls marked as unsafe-set to disable.


Step 8:

Please head over to either Trend Micro or Panda ActiveScan and do an online, free, full system scan. Be sure and have the 'Auto Clean' button checked.
Trend Micro
Panda ActiveScan

Reboot and post a last log please.
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Bryan
Newbie


Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Tue Mar 22, 2005 6:52 pm    Post subject: Steps Completed With Some Problems! Reply with quote

I completed all of the steps, however in step 2, after I disabled Remote Procedure Call (RPC) Helper and pressed Ctrl Alt Delete, the computer froze again and would not let me access Task Manager? Everything else seemed to work ok.

Here is my latest HJT Scan:

Logfile of HijackThis v1.99.1
Scan saved at 6:46:20 PM, on 3/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\cisvc.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 9 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

And the results of the Panda ActiveScan:


Incident Status Location

Adware:Adware/SearchAid No disinfected Windows Registry
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Bryan Winger\Favorites\Sites about\Ab scissor.url
Adware:Adware/CWS.Aboutblank No disinfected C:\WINDOWS\addtu32.exe
Adware:Adware/EasySearch No disinfected C:\WINDOWS\dnitg.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\fmecs.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\hcldk.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\jgcvn.dll
Adware:Adware/CWS.Aboutblank No disinfected C:\WINDOWS\SYSTEM32\d3le32.exe
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\fsrti.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\hlxyu.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\ndeku.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\queqp.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\rbvrz.dll
Adware:Adware/CWS.Aboutblank No disinfected C:\WINDOWS\SYSTEM32\sysyz32.exe
Adware:Adware/EasySearch No disinfected C:\WINDOWS\SYSTEM32\unnph.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\teesx.dll
Adware:Adware/EasySearch No disinfected C:\WINDOWS\yqfgg.dll
Thank you!
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TeMerc
Warrior Obsessed


Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Tue Mar 22, 2005 10:01 pm    Post subject: Reply with quote

OK, that last log looks great.

However, I want you to do 2 things before I give the all clear:

Run AboutBuster again please. Post its log also.

Then, search for, and delete, if found, the following files/folders:
C:\WINDOWS\yqfgg.dll << This file
C:\WINDOWS\teesx.dll << This file
C:\WINDOWS\SYSTEM32\unnph.dll << This file
C:\WINDOWS\SYSTEM32\sysyz32.exe << This file
C:\WINDOWS\SYSTEM32\rbvrz.dll << This file
C:\WINDOWS\SYSTEM32\queqp.dll << This file
C:\WINDOWS\SYSTEM32\ndeku.dll << This file
C:\WINDOWS\SYSTEM32\hlxyu.dll << This file
C:\WINDOWS\SYSTEM32\fsrti.dll << This file
C:\WINDOWS\SYSTEM32\d3le32.exe << This file
C:\WINDOWS\jgcvn.dll << This file
C:\WINDOWS\hcldk.dll << This file
C:\WINDOWS\fmecs.dll << This file
C:\WINDOWS\dnitg.dll << This file
C:\WINDOWS\addtu32.exe << This file

Let me know what if any are found then post another HJt log please.
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Bryan
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Joined: 19 Mar 2005
Last Visit: 23 Mar 2005
Posts: 7

PostPosted: Wed Mar 23, 2005 5:12 pm    Post subject: Every Thing Seems To Be Running Good! Reply with quote

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 5:02:25 PM, on 3/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Bryan Winger\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

About Buster was clear:


Scanned at: 4:29:04 PM on: 3/23/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 25

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

My browser has not been hijacked for two days now! Thank you soo much. I am running McAfee Anti Virus, Spy Bot Search and Destroy, MS Anti-Spyware, the Yahoo Tool Bar with Anti-Spyware and I also downloaded Zone Alarm from Zonelabs.com. I still need to download MS XP Service Pac 2. Any other suggestions to combat spyware and keep things running smoothly?

Thank you!

Bryan
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TeMerc
Warrior Obsessed


Joined: 12 Feb 2004
Last Visit: 23 Dec 2009
Posts: 4953
Location: Phx. AZ.

PostPosted: Wed Mar 23, 2005 10:33 pm    Post subject: Reply with quote

Quote:
I am running McAfee Anti Virus, Spy Bot Search and Destroy, MS Anti-Spyware, the Yahoo Tool Bar with Anti-Spyware and I also downloaded Zone Alarm from Zonelabs.com. I still need to download MS XP Service Pac 2. Any other suggestions to combat spyware and keep things running smoothly?

the only thing I suggest is dump the YaHoo Toolbar, its prety useless. For other items to stay protected, see below.

2 minor items to fix with HJT, unrelated to malware really.

Arrow Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com


Arrow Reboot, run HJT, if the above are gone, no need to repost with new log.

We have 3 more things to do, to help ensure you have removed all the little 'leftovers' which may be hiding:

Empty the TIF (Temporary Internet Files)
Delete all the files in (and any subfolders of) the C:\Windows\Temp folder
The app below will help with temp files.
Index.dat Suite

Also, delete all your cookies, and empty your recycle bin. But remember, by deleting your cookies, you will have to re-enter any passwords and log-in info for any sites you are usually required to do so with.

This would also be a good time to set a new system restore point for your machine.
Set New System Restore Point. Do not do this unless there are no other user accounts to be diagnosed.

Also, as you are an XP user, if there are any other accounts on this machine, they too, must be cleaned with AdAware, Spybot S&D, then HJT. Not all infections are global, nor are all the HJT fixes global. You can post each user account here into this thread, but please, do only one at a time to avoid confusion.

Here is a link which describes how security apps work with WIN XP machines.
XP User Accts Security Apps Operation

AdAware SE is a great companion to Spybot, and virtually all security forums recommend they run in tandem.
Ad-aware SE
DL, check for updates and quarantine all that's found.

To further prevent the installation of ad/mal/spyware, DL these two apps, which are becoming the next one-two punch in the fight against ad/mal/spyware with AdAware & Spybot S&D:

Spyware Guard & Spyware Blaster
With Spyware Blaster and Spyware Guard, just DL, check for updates, enable protection, and your done!

To prevent known malware infested sites from loading in IE install IESPY ADS.
And MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.

And to prevent unknown applications from being installed on your machine inistall WinPatrol.

Tutorials for all the apps I mentioned can be found on my site as well.

Confused about which apps are good or not? Read about Rogue/Approved Anti Security apps

And just because you have security apps installed, they are useless unless updated regularly. Keep track of updates for ALL your security needs here:
Calendar of Updates

Subscribe to update alerts for all the above security apps here.

Happy surfing!!
Tom Very Happy

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