Spyware Warrior Spyware Warrior
Help with Spyware, Hijacking & Other Internet Nuisances
 
FAQ :: Search :: Memberlist :: Usergroups :: Register
Profile :: Log in to check your private messages :: Log in

Malware, Computer Problems, or ???

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Spyware Warrior Forum Index -> Help with spyware removal
View previous topic :: View next topic  
Author Message
MaccDuff
Warrior


Joined: 17 Jun 2005
Last Visit: 07 Nov 2015
Posts: 78
Location: USA

PostPosted: Sun Nov 01, 2015 10:04 am    Post subject: Malware, Computer Problems, or ??? Reply with quote

Been a long time since I was here. Looking for help. My HP desktop PC has been having problems over the last few months, gradually getting worse. Problems in order:

- IE 'jump list' (frequently visited sites) always empty, other than sites visited in current session.
- Frequently logged out of FB and Yahoo, particularly after Windows updates.
- Computer would not stay asleep. Would keep waking up at random times. No monitor display though. I associated this with pending Win 10 updates. I finally updated to Win 10 - like it! - and this isn't as frequent. (Caught one Win 10 "reminder" in the act here.)
- Computer when sleeping would lock up. Took hard reset to bring it back. Got blue screen of death on Win 7; required another start. With Win 10, less frequent and comes right back after hard reset.

Now with Win 10, (still?) getting:

- Very long times to access email: Outlook and Live
- First browser session from restart/wake-up is very slow.
- Norton IS is also slow. Usually takes a couple tries to Open it.
- Hard drive is frequently chattering away when nothing is really happening.
- During those browser, email, or other slow starts, computer overall is very slow. To the point of keystrokes lagging.
- Checks of Task Manager during these slow actions generally show nothing much happening.

NIS is up to date. Ran MalwareBytes; it zapped a few things like Badoo. Kapersky TDSSKiller found nothing.

Here is the DDS log. Any ideas? Thanks.

MaccDuff
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 10 Home
Boot Device: \Device\HarddiskVolume1
Install Date: 10/20/2015 7:12:51 PM
System Uptime: 11/1/2015 11:43:47 AM (1 hours ago)
.
Motherboard: PEGATRON CORPORATION | | Benicia
Processor: Pentium(R) Dual-Core CPU E6300 @ 2.80GHz | CPU 1 | 2800/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 685 GiB total, 576.187 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 1.936 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe Acrobat Reader DC
Adobe AIR
Adobe Flash Player 19 NPAPI
Adobe Refresh Manager
ANT Drivers Installer x64
Apple Application Support (32-bit)
Apple Application Support (64-bit)
Apple Mobile Device Support
Apple Software Update
ArcSoft MediaImpression
Audacity 1.3.11 (Unicode)
Bonjour
CDBurnerXP
Compatibility Pack for the 2007 Office system
COWON Media Center - jetAudio Basic VX
CyberLink DVD Suite Deluxe
D3DX10
Default Manager
DirectX for Managed Code Update (Summer 2004)
Elevated Installer
Enhanced Multimedia Keyboard Solution
Estate Planner 2.0
FL 2001 Registration
Free Mp3 Wma Converter V 1.81
Garmin Express
Garmin Express Tray
Garmin USB Drivers
Garmin WebUpdater
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hardware Diagnostic Tools
Hoyle Casino '98
HP Active Support Library
HP Advisor
HP Customer Experience Enhancements
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP Odometer
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Remote Software
HP Remote Solution
HP Support Information
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
iCloud
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iSEEK AnswerWorks English Runtime
iTunes
Java 8 Update 65
Java Auto Updater
Junk Mail filter update
KeePass Password Safe 1.17
LabelPrint
LAME v3.98.2 for Audacity
Lernout & Hauspie TruVoice American English TTS Engine
LG USB Modem driver
LightScribe System Software
Locked Programs
Malwarebytes Anti-Malware version 2.2.0.1024
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.11761.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft Live Search Toolbar
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MobileMe Control Panel
Mozilla Firefox 41.0.1 (x86 en-US)
Mozilla Maintenance Service
MSN Music Assistant
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Norton Management
Norton Safe Web Lite
PictureMover
Power2Go
PowerDirector
Python 2.6 pywin32-212
Python 2.6.1
Quicken Family Lawyer 2001
QuickTime 7
Realtek High Definition Audio Driver
Safari
Savings Bond Wizard
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687409) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837610) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2920795) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3054987) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085544) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085546) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2986254) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB3085618) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB3085615) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office OneNote 2007 (KB2596857) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB3055051) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB3055052) 32-Bit Edition
Sierra Utilities
SpywareBlaster 5.2
Symantec Technical Support Web Controls
The Complete Idiot's Guide to Wills and Estates
The Plain-Language Law Dictionary
TurboTax 2009
TurboTax 2009 wgaiper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 wgaiper
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 wgaiper
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 wgaiper
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
TurboTax 2013
TurboTax 2013 wgaiper
TurboTax 2013 WinPerFedFormset
TurboTax 2013 WinPerReleaseEngine
TurboTax 2013 WinPerTaxSupport
TurboTax 2013 wrapper
TurboTax 2014
TurboTax 2014 wgaiper
TurboTax 2014 WinPerFedFormset
TurboTax 2014 WinPerReleaseEngine
TurboTax 2014 WinPerTaxSupport
TurboTax 2014 wrapper
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3085617) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
ViewSonic Monitor Drivers
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VoiceOver Kit
Windows 7 Upgrade Advisor
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinZip 14.0
Yahoo Search Set
.
==== Event Viewer Messages From Past Week ========
.
11/1/2015 8:36:42 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
11/1/2015 8:19:19 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Sync Host_Session1 service to connect.
11/1/2015 11:55:37 AM, Error: Service Control Manager [7022] - The Software Protection service hung on starting.
11/1/2015 11:51:51 AM, Error: Service Control Manager [7022] - The Intuit Update Service service hung on starting.
11/1/2015 11:44:27 AM, Error: Service Control Manager [7001] - The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
11/1/2015 11:43:16 AM, Error: Service Control Manager [7031] - The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
10/31/2015 10:33:15 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
10/31/2015 10:33:13 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.
10/27/2015 9:39:27 PM, Error: Service Control Manager [7031] - The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
10/27/2015 9:39:27 PM, Error: Service Control Manager [7031] - The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
10/27/2015 9:39:27 PM, Error: Service Control Manager [7031] - The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
.
==== End Of File ===========================
Cool Cool Cool [list=] Cool [/list]
Back to top
View user's profile Send private message
Gary R
Moderator


Joined: 03 May 2005
Last Visit: 16 Nov 2017
Posts: 10190
Location: Yorkshire

PostPosted: Tue Nov 03, 2015 1:16 am    Post subject: Reply with quote

http://spywarewarrior.com/viewtopic.php?t=35382&highlight=

Quote:
This is a Duplicate Post, and has therefore been closed.

_________________
Gary R Administrator at Malware Removal University


If you've been helped, please donate to help with the costs of this volunteer site .... Spyware Warrior Donations
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   This topic is locked: you cannot edit posts or make replies.    Spyware Warrior Forum Index -> Help with spyware removal All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



smartBlue Style © 2002 Smartor
Powered by phpBB © 2001, 2002 phpBB Group